Retail Return & Refund

We accept returns for most items within our specified return window. Items must meet our return conditions to be eligible for return.

To ensure a smooth return process, please make sure your items meet the following conditions:

• Items must be in original condition with tags attached
• Products must be unworn, unwashed, and undamaged
• Original packaging and accessories must be included
• Proof of purchase (receipt or order confirmation) required
• Items must be free from odors, stains, or signs of wear

Once we receive and inspect your returned items, we will process your refund according to the terms below.

• Refunds issued to original payment method
• Credit card refunds may take 3-5 additional business days to appear
• Original shipping costs are non-refundable
• Return shipping costs are customer responsibility unless item is defective

We offer exchanges for size and color variations to ensure you get the perfect fit and style.

• Free exchanges for different sizes within same product line
• Color exchanges subject to availability
• Price differences will be charged or refunded accordingly
• Exchange requests must be made within return window

For health, safety, and hygiene reasons, the following items cannot be returned:

• Undergarments, swimwear, and intimate apparel
• Personalized or customized items
• Final sale or clearance merchandise
• Gift cards and digital products
• Items damaged due to misuse or normal wear
• Products without original tags or packaging

Please review our return shipping policies and procedures below:

• Return shipping labels provided for defective items
• Customer responsible for return shipping on non-defective items
• We recommend using trackable shipping methods
• Items lost in transit are not our responsibility
• International returns may be subject to customs fees